Janakalyan moves with time in technology initiative
JKSBL always keeps pace with the technology to offer quality and satisfying
services to its customers. JKSBL while introducing new technology has always given the prominence to ensure suitable products address the appropriate
needs of the customers ensuring total customer satisfaction by following rules & guidelines of regulators. JKSBL continuously ventures for faster delivery of products and ability to handle larger business volumes round the clock with the help of technology.
JKSBL is always equipped to provide wide range of banking products and
pioneer in offering electronic based service delivery channels, which are
convenient to us and best suitable per customers needs. Banks e-Channel
section has introduced innovative concept of e-LOBBY Banking, which has
facilitated customers to avail basic banking services 24 Hours and 365 Days.
It includes instant Cash Deposit, Cash Withdraw, Cheque Deposit, Passbook
Printing, Statement printing, Product & Services information KIOSK etc.
ABB - ( Any Branch Banking )
JKSBL has undertaken technology initiatives, to facilitate customers to transact
their accounts from any of JKSBL branches through CBS platform. Customer can
avail all basic banking services like Deposit or Withdraw Cash, Deposit Cheques
etc. from any of JKSBL branch. JKSBL is offering ABB services successfully since
last 8 years
ATM (Any Time Money)
JKSBL has overcome the geographical barriers by entering into ATM Sharing
Arrangement with NFS (National Financial Switch-RuPay) ATM network. Now
JKSBL card holder can withdraw money from 1,33,000 + NFS ATM centres all over
India. JKSBL is offering ATM services successfully since 2000.
24x7 Cash Deposit(Online Instant)
JKSBL is among very few Banks who offers 24 Hours and 365 Days Cash Deposit
services through machine. The deposited cash is credited to customers account
Express Cheque Deposit facility – Customer has to select his/her branch and enter account number. Machine displays Customer Name. On receiving confirmation, it requests customer to enter Cheque Details and accepts the Cheque. Machine prints copy of the Cheque as acknowledgement with date & time stamp.
Passbook printing – Customer has to login with his Customer number & Password. On successful verification of these credentials, it displays message to insert Passbook in opened position where last entry is printed. The machine, after completing the printing, ejects the Passbook to enable customer to collect it back.
Mini-Statement printing–Once logged-in with correct combination of Customer Number and Password, customer can get a print of last 5 or 10 or 15 transactions in mini format.
Similarly, all other facilities of stopping payments, viewing information, providing feedbacks, registering complaints etc. can be done with user-friendly menu navigations.
Bank provides following other services:
SMS Banking, e-STATEMENT, On-Line TAX Payment,RTGS/NEFT, ECS & NECS Fund Transfer, DD/Pay-Orders across India, Utility Bills Payments thru Account, Wide range of Life Insurance, and Wide range of General Insurance.
Bank is offering following services through e-LOBBY:
Cash Deposit, Cash Dispense, Cheque Deposit, Passbook printing, Mini-Statement printing, balance inquiry, viewing of information related to Bank’s deposit products, loan products and its rates of interest. Bank has also provided facility to make a STOP payment of Cheque issued. Customers can give comments and compliments. They can also register complaints, if any. Bank has also facilitated customers by providing Bank’s branch details, postal and email addresses, phone numbers, business hours etc. Bank has also provided miscellaneous information like Bank holidays.
24x7 Cheque Deposit Machines
JKSBL has provided Cheque Deposit collection facility through machines.
Customers can deposit their Cheques and get acknowledgement slip with
photocopy of the Cheque printed by machine. JKSBL is offering these services
successfully since last 10 years.
JKSBL has provided facility to auto-collect the Statement of A/c in the
customers registered email box at desired frequency like Daily, Weekly, Monthly
etc. By selecting this mode, customer can help Go-Green movement.
JKSBL is providing online important alerts related to customers account through
SMS. Bank has also facilitated customers to fetch information like A/c Balance,
Fate of Cheque, Mini-statement , 24x7 through SMS. Customer can also lodge
their requests for product specific information through SMS and later assisted by
the Call Center executives.
RTGS & NEFT
JKSBL is the 5thBank in the country amongst the Co-operative Banks to offer
RTGS services. Banks customer can transfer their funds in stipulated time to all
INFINET (Indian Financial Network) member Bank branches across India.JKSBL
is offering RTGS and NEFT services since 2004 and 2007 respectively..
Online TAX Payments
JKSBL has entered into tie-up arrangement with State Bank of India. Bank has facilitated customers to pay their taxes online from any of its branches.
JKSBL has installed Closed-Circuit Televisions (CCTV) in all Branches and ATM
centers. This facility has equipped Bank to have close watch on people visiting
Bank premises and detain the offenders, if any. Bank can also take better care of
its assets and personnel. JKSBL is equipped since last 6 years.